Dear customer, thank you for trusting in HEDD Audio. All our products are handmade in Berlin, Germany. We take special care of our quality control and promise that we do not ship any order that hasn’t passed our strict internal tests.
HEDD Audio promises that our products are free of defects in material and workmanship for the duration of twenty-four (24) months from the date of the original purchase. This warranty can be extended to thirty-six (36) months if the product is registered with us within the first 6 months after purchase. Accessories and any parts that are subject to wear and tear are covered for six (6) months.
Should any defect arise, we will take care of any repairs free of cost. Please always contact your point of sale first.
Please note that inappropriate use voids the warranty and any claims.